Pertronic SOS enables our customer support engineers to provide hands-on support when and where it is needed.
With Pertronic SOS you can share your laptop or desktop computer over an Internet connection with a Pertronic technical support engineer. It is a bit like having the support engineer alongside you.
To use Pertronic SOS:
The engineer will then be able to view and control your device screen. They can show you how to use apps such as FireUtils®, they can watch your screen while you show them what you are doing, and you can share files with them.